Project management information systems (PMIS) have improved
processes and the exchange of data between owners and the project
team. This study demonstrates the high level of satisfaction owners and
contractors have for the systems they are using now, and the degree to
which they find that data connectedness in general has improved on their
projects in the last three years.
The positive ratings are rooted in the owners' ability to manage their
entire program, rather than individual projects, and the degree to which
they improve the speed with which contractors get paid or get responses
to RFIs and submittals. However, the potential for greater improvement
is still very high, especially the potential of having the entire team on a
single software platform. The study shows that 90% of the contractors
have had to use an owner's PMIS system, which leads them to either do
double data entry or fail to include the project in their own PMIS system.
This not only has cost and productivity implications, but it also can lead
to a loss of valuable data for the contractors, and in this era, analyzing
data is becoming increasingly more important for contractors to remain
competitive.
The findings in this study reveal that owners need greater awareness of
this challenge and that the industry as a whole will continue to benefit as
the flow of data gets easier between owners and their project teams.
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INTRODUCTION
Introduction
ABOUT THIS SMARTMARKET BRIEF
CONTENTS
2 Benefits and Challenges of Contractors'
Use of Owners' PMIS
Use of a PMIS, generally and for RFIs and submittals—Owner
requirements for contractor use of the owner's PMIS and
increased risks contractors face as a result—Added value of
seamless work flow for submittals and RFIs
10 Improving the Construction Progress and
Payment Process
Challenges include contractors' use of manual methods and
subjective means to measure progress, the time required for
contractors to assemble payment applications and time
required for owners to pay contractors—Measure of value of a
single platform
19 Improving Data Connectedness
Satisfaction with current levels of data connectedness across
project teams and best means of improving connectedness
in the future
21 Owner Perspectives
23 Key Findings
26 Research Demographics
28 Contacts
© Dodge Data & Analytics w w w.construction.com Premier Par tner: e-Builder SmartMarket Brief: Connecting Owners and Contractors 1
