Case Studies

5 KCS West | Using Real-Time Insights to Improve Cost Controls in Construction Management Currently, KCS West is working on an integration between ProjectSight and their ERP, Viewpoint. With this integration, cost information that goes into ProjectSight will flow directly into the ERP, further breaking down information siloes and easing communication between administrative and accounting staff. "Administrators and project managers don't have to learn the ERP, and accountants don't have to learn ProjectSight," says Bentil. "Each department works in their own platform, but those platforms are connected." Looking back at KCS West's successful adoption of ProjectSight, Bentil emphasizes the importance of buy-in from management when implementing a new system. "Without that, you can try to push it along but it goes nowhere because people have their own ideas about how they should do the work," he says. Convincing all stakeholders of the benefits of the system—particularly how it will save them time and effort—is also key. "If they can't see the benefits, suddenly you have a system that nobody wants to use." Providing ongoing support is the most important part of getting and keeping everyone on board, says Bentil. "When they get to a point where they're stuck, make sure there is someone available that they can call to help them through it. That removes the hesitation and gives them the confidence to go ahead and use the system." ERP Integration Keys to Successful Implementation - Dan Bentil, Project Manager "We can offer those personal configurations, but also remain consistent as a company in how we manage and report our costs. This allows our management teams to digest information and make quick decisions as needed."

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